Repair Policy

Townsend Leather Guarantee

We guarantee that the materials and workmanship in all of the products we make will stand up to the use for which they are designed. Any defects in the materials or workmanship are covered for the lifetime of the product. The guarantee does not cover normal wear and tear, misuse, accidents, or the natural breakdown of materials over time. We will repair or replace the product at our discretion.

It is very important to us that you are completely satisfied with your Townsend Leather product. If you have a problem, please contact Townsend Leather and we will work with you to resolve the problem.

Contact Townsend Leather at:

Townsend Leather
PO Box 669
Johnstown, NY 12095 USA
518.762.2764 800.852.0144
Info@TLTownsendLeather.com
www.TLTownsendLeather.com

Turn around time on repairs is usually four to six weeks including shipping time.

Repairs

We are happy to do repairs on Townsend Leather products for a reasonable charge that covers our costs. Contact Townsend Leather as listed above for instructions.